Frequently Asked Questions
Welcome to the Citified Glass & Mirrors FAQ page. Here you’ll find answers to some common questions about our products, services, and policies. If you don’t find the information you’re looking for, please feel free to contact us.
Q: What types of glass and mirrors do you sell? A: We offer a wide range of glass and mirrors, including bathroom mirrors, decorative mirrors, frameless mirrors, tinted glass, tempered glass, and more.
Q: Do you offer custom glass cutting services? A: Yes, we provide custom glass cutting services to meet your specific requirements. Please contact us for more information and pricing.
Q: How do I place an order? A: To place an order, simply browse our website, select the items you’d like to purchase, and proceed to checkout. You can also contact us directly to place an order over the phone.
Q: What payment methods do you accept? A: We accept payment by credit card, debit card, PayPal, and bank transfer. All transactions are processed securely through our website.
Q: How long does shipping take? A: Shipping times vary depending on your location and the shipping method selected. We typically process orders within [Number] business days and provide tracking information once your order has shipped.
Q: Do you ship internationally? A: Yes, we offer international shipping to select countries. Please contact us for a shipping quote and to verify if we ship to your location.
Q: What is your return policy? A: We offer a hassle-free return policy. If you’re not completely satisfied with your purchase, you may return it within [Number] days for a full refund or exchange. Please see our Return Policy page for more details.
Q: Can I track my order? A: Yes, once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Q: Do you offer installation services for mirrors? A: While we do not provide installation services ourselves, we can recommend professional installers in your area upon request.
Q: How can I contact customer support? A: You can contact our customer support team by email at contact@citified.in or by phone at [Phone Number]. We’re here to assist you with any questions or concerns you may have.