Last Updated: 18th March, 2024 (4:38PM)
At Citified Glass & Mirrors, we understand that circumstances may arise that require you to cancel your order. We strive to make the cancellation process as convenient as possible for our customers while ensuring fairness to our business. Please review our cancellation policy below:
Order Cancellation
You may cancel your order within 12 hours of placing it for a full refund. To cancel your order, please contact our customer service team at contact@citified.in or 1800-XXX-XXXX as soon as possible.
Cancellation Requests After 12 Hours
If you wish to cancel your order after 12 hours have passed since placing it, please note that a cancellation fee may apply. The cancellation fee will be determined based on the processing stage of your order and any associated costs incurred by Citified Glass & Mirrors.
Custom Orders
For custom orders or orders that have already been processed for production, cancellation may not be possible once production has begun. In such cases, cancellation requests will be considered on a case-by-case basis, and additional fees may apply.
Refunds
If your cancellation request is approved, we will process your refund within [Number] business days. Refunds will be issued to the original method of payment used for the purchase.
Contact Us
If you have any questions or need assistance with cancelling your order, please don’t hesitate to contact our customer service team at contact@citifed.in or 1800-XXX-XXXX . We’re here to help!